Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Winterwood in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. You are advised to bring your own vehicle as this property is not serviced by public transport. This property is located in a residential area and guests are asked to refrain from excessive noise. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of AUD 500 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that this property does not accept payments with American Express or Diners Club credit cards. Please note that there is a 1.5% charge when you pay with a credit card. Please note that this room will not be serviced for the duration of your stay. Early check in may be available for an extra charge of AUD $50. For further information please contact the property in advance, using the contact details found on the booking confirmation.