Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador. • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the condo prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property.