Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Please inform Vivalidays Urban Tossa 1 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that the check-in and the key delivery is possible at Vivalidays agency located at Ramon Turró, 2, Palafolls, 08389 from 16:00 to 20:00 free of charge. Personal check-in is available from 16:00 to 20:00 at EUR 20 surcharge and upon prior arrangement. Please note that late check-in after 20:00 carries the following extra charges: - From 20:00 to 00:00 EUR 30; - From 00:00 to 02:00 EUR 50.