Please inform Villa Celeste in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Payment before arrival via PayPal or bank transfer is required. The property will contact you after you book to provide instructions. Refunds will be processed when applicable within 30 days of cancellation. All guests need to comply with local and state regulations regarding the prevention of COVID19. All guests must wear mask whilst in the public areas of the property. We are not a 24hour staffed accommodation. Out employees are here 9a-6p, 7 days a week/. If you think you might need something like extra pillow or blanket please ask during these hours. Our staff will only reply to genuine emergencies after hours, some but not all of Non Emergencies to include TV Problems, Blankets, Pillows, TP, Light bulbs etc. If Power goes out and is out around town you will have to wait for the CFE to repair the issues. This is more prevalent during the Rainy/Hurricane Season July-Mid October.