As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. • Airport shuttle fee: USD 170 per vehicle (maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. No elevators Property does not require health documentation at check-in Professional property host/manager No cribs (infant beds) available No rollaway/extra beds available Beach nearby Essential workers only - NO Property does not offer onsite COVID-19 testing Service animals not allowed Pets not allowed