The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Children under 12 stay free when sharing existing beds with parents; breakfast is not included for children. Buffet breakfast is available daily from 07:00 AM to 11:00 AM for an additional fee. Prices include VAT: 20% in 2025 and 22% in 2026. Until April 6, 2026, the plunge pool and sauna are not available; only the gym is open. The restaurant Ikorny Bar is open from Wednesday to Sunday, from 05:00 PM to 11:00 PM. The cafe Mezonin is open daily from 05:00 PM to 11:00 PM. Payment cards are accepted only if issued in Russia. An additional fee applies for early check-in and late check-out. Airport transfer is available and may incur an additional charge. Guests must inform the property of their arrival at least 24 hours in advance using the contact details in the booking confirmation. The following services must be booked in advance: massage and spa treatments. The hotel will confirm upon prior request. Contact details are provided in the booking confirmation. Only registered guests are allowed in the rooms. Pets are allowed in Deluxe rooms and higher categories. The fee depends on the pet’s size: 5–10 kg — RUB 4000.00 per room per night; 10–20 kg — RUB 6000.00 per room per night; 20 kg and above — RUB 10000.00 per room per night.