As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. • A resort fee is included in the total price displayed. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. • Alcohol is not served at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • A pet fee will be charged per pet plus a one-time pet cleaning fee • Onsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: • Resort fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.